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Terms of Service

Last updated November 3, 2026

These Terms of Service form an agreement between you and NexusCloud. By creating an account or using NexusCloud, you agree to these terms. Please read them carefully.

Your account

You must provide accurate information and keep your sign-in details secure. You are responsible for activity on your account. You must be at least 13 years old, or use NexusCloud as part of a family space managed by a parent or guardian.

If you manage a family space, you are responsible for inviting members appropriately and for their use of the shared space.

Free tier

Every account includes 30 GB of storage free of charge. We may change the features included in the free tier with reasonable notice, but we will not remove access to content you have already stored without giving you a chance to download it.

Usage-based billing

If you use more than your free space or choose paid features, you pay only for what you use. Charges are calculated based on your usage and invoiced in recurring billing cycles.

Prices are shown on our pricing page at /pricing and may change with advance notice. Taxes may apply.

Paying invoices

To keep full access to NexusCloud, you must pay each invoice in full by its due date.

If an invoice becomes past due, we may restrict access to your account, for example by limiting uploads, syncing or sharing, until the balance is paid. We will notify you before restricting access, and restoring payment restores full access. Prolonged non-payment may lead to termination as described below.

Your content

You own the files, photos and other content you store on NexusCloud. You grant us a limited permission to store, process, sync, back up and display your content solely to provide the service to you and the people you share with.

You are responsible for having the rights to the content you upload and share.

Acceptable use

You agree to use NexusCloud in accordance with our Acceptable Use Policy. You may not use the service to break the law, infringe others' rights, distribute malware, or harm the service or other users.

Termination

You may close your account at any time. We may suspend or terminate your account if you materially breach these terms, fail to pay invoices after notice, or if required by law.

Where reasonably possible, we will give you notice and an opportunity to download your content before your account is closed.

Disclaimers

NexusCloud is provided on an as-is and as-available basis. While we work hard to keep the service reliable and secure, we do not guarantee that it will be uninterrupted or error-free. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

Limitation of liability

To the fullest extent permitted by law, NexusCloud will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or revenue. Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months before the claim arose.

Governing law and changes

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws rules.

We may update these terms from time to time. If we make material changes, we will notify you in advance. Questions? Reach us through our contact page at /contact.

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